Across our business we focus on quality. We focus on being there for our customers and providing YOU with solutions that match YOUR needs but uphold your reputation as well as ours. Within Sussex Transport we have highly trained drivers, we are accredited to organisations such as FORS and we operate a stringent sub contractor program to ensure all parts of our supply chain match up to ours and your expectations.
Within our fulfilment operation we have used DPD as our chosen parcel carrier for over 7 years now and our very pleased that they have once again topped the MoneySavingExpert’s customer satisfaction poll for the fourth year running!
Dwain McDonald, DPD’s CEO, says: “This is another wonderful endorsement of our service and our people. Everyone in the business has contributed enormously over the last 12 months and we all believe in giving our customers the best possible delivery experience.”
A whopping 11,354 people voted, that’s 2,000 more than last year, with 71% of them rating us as ‘great’, that’s 20% better than our nearest competitor. DPD is once again the clear winner in this prestigious survey.
Nice work DPD!
If you are interested in ecommerce or wholesaler fulfilment solutions from Sussex Transport and our pick and pack division please get in touch using our dedicated fulfilment enquiry form.